Subscription terms

Your workspace and plan

Each subscription applies to one workspace. Monthly and yearly options provide the same Pro limits. Only workspace owners can subscribe or manage billing. The purchasing store or Stripe checkout shows the available options, actual localized price, and billing period before you subscribe.

Renewal and cancellation

Subscriptions renew automatically for the selected billing period unless canceled through the provider used to purchase them. Manage App Store purchases in your Apple Account’s subscriptions, Google Play purchases in Google Play’s subscriptions, and Stripe purchases through Manage Stripe billing in Shoo.

Cancel before your next renewal to stop future renewals. Access continues until the paid period ends, then the workspace’s applicable plan limits take effect. Uninstalling Shoo or signing out does not cancel a subscription.

Restore a store purchase

Use the original Apple Account or Google Account and select the original Shoo workspace. A workspace owner can use Restore purchases in the Shoo app to check that store subscription. Shoo verifies the subscription before updating workspace access. For Stripe purchases, sign in to Shoo and open billing for the original workspace.

Avoid duplicate subscriptions

Check the workspace’s current subscription and any pending purchase before subscribing through another provider. Buying through both a store and Stripe does not increase Pro limits. If you have duplicate subscriptions, manage each with its purchasing provider and cancel any renewal you do not want.

Support and privacy

For subscription support, contact the person or organization that operates this Shoo installation. For payment or store-account questions, contact the provider used to purchase your subscription. Read the privacy notice for information about your data.

Open-source software

Shoo is licensed under AGPL-3.0-only. These subscription terms do not change the software’s license.